SHIPPING + HANDLING
PRODUCTION
READY TO WEAR PIECES
These pieces are typically ready to ship when you place your order.
Please allow up to 1-7 days for processing. (This is not to assume that processing will take up to 7 days. This is an estimate.)
PRE-ORDER PIECES
These pieces are in production with the manufacturer.
Please allow up to 2 months for production. (This is not to assume that production will take up to 2 months This is an estimate.)
- CHROME COLLECTION PRE-ORDER SHIPS OUT 3/30/2022
- VDAY (MON COEUR PURSE) PRE-ORDER SHIPS OUT 3/30/2022
SHIPPING
Standard Priority is 3-5 business days.
Express Shipping is 1-3 business days, depending on your area.
RETURNS
No refunds, will be issued unless it is within a certain circumstance*.
You are allowed to exchange the same item purchased for the same exact item in a different size within the first 5 days from receiving order. Item must be unworn!
**Delays in shipment that exceed the outlined windows for shipping are eligible for refunds.
EXCHANGES
To process your exchange please send en email to tracychainco@gmail.com with your ORDER NUMBER as the subject.
You will be charged an exchange re-shipping fee via email. Once fee is paid your return will be processed. If re-shipping fee is not paid we cannot go through with your exchange.
NO EXCHANGES ON SWIMWEAR.
ALL SWIMWEAR IS FINAL SALE.