SHIPPING + HANDLING

PRODUCTION

Each piece is MADE TO ORDER (hand sewn).

Please allow up to 1-14 days for production. (This is not to assume that production will take up to 14 days. This is  an estimate.)

 

SHIPPING

Standard Priority is 3-5 business days.

Express Shipping is 1-3 business days, depending on your area.

 

 

RETURNS

No refunds, will be issued unless it is within a certain circumstance*. 

You are allowed to exchange the same item purchased for the same exact item in a different size within the first 5 days from receiving order. Item must be unworn!

 **Delays in shipment that exceed the outlined windows for shipping are eligible for refunds.

 

EXCHANGES

To process your exchange please send en email to tracychainco@gmail.com with your ORDER NUMBER as the subject. 

You will be charged an exchange re-shipping fee via email. Once fee is paid your return will be processed. If re-shipping fee is not paid we cannot go through with your exchange. 

 

NO EXCHANGES ON SWIMWEAR.

 ALL SWIMWEAR IS FINAL SALE.