STORE POLICY

Refunds

No refunds will be given unless it is within a certain circumstance*.

You are allowed to exchange the same item purchased for the same exact item in a different size within the first 5 days from receiving order. Item must be unworn!

 

**Delays in shipment that exceed the outlined windows for shipping are eligible for refunds.

Exchange

To process your exchange please send en email to tracychainco@gmail.com  with your ORDER NUMBER as the subject.

You will be charged an exchange re-shipping fee via email. Once fee is paid your return will be processed. If re-shipping fee is not paid we cannot go through with your exchange.